Re: Msg From Admin: AOL Users

From: "Nora Fournier" <CNora808@AOL.COM>
To: <CREED-DISCUSS@WINDUPLIST.COM>
Date: Fri
4 May 2001 00:02:21 EDT

In a message dated 05/03/2001 1:08:51 PM Eastern Daylight Time,
ekiang@WIND-UPENT.COM writes:



I just wanted to let you guys know that I'm still working on this AOL issue.
For those of you who don't know what I am talking about, it seems that some
AOL users are not getting emails from our email server and some are.

All of the signs seem to indicate that the emails are getting out of our
server okay, which would imply that they are either getting lost on the way
to AOL or getting filtered out when they get to AOL.

I have left messages with the Postmaster Team and have support tickets in
with the Member Services Support Team and the Community Action Team.

One AOL rep noted that it could also be your personal settings. Apparently,
with the AOL client, you can specify who you receive emails from (sort of
like a reverse filter: rather than define a list of emails that you want to
block, define a list of people that you will accept emails from and ignore
any one else). So, if you are experiencing this problem, you may want to
check your email settings to make sure that you can accept emails from us.
Of course, if that is the case, you probably won't get this email anyway.
So, if you know of anyone with this problem, you may want to pass this email
along to them.

Of course, for users who are receiving some of our messages and not others,
you'll need to wait until we get word back from AOL. Unfortunately, I have
not been given an estimated amount of time that this investigation will
take.

When I know more, I'll send another update.

Ed Kiang
Wind-up Records



Hi Ed,
 You are right, we are having problems... It is aol....  I talk to Roman
three time on not getting her letters and she stated she sent them to me..
But I have not recieved that much mail at all.. So I know there is a
problem...  Well good luck..
Nora